❓ Frequently Asked Questions

🎟️ How do I enter a competition?

First, create an account on our website and choose the competition you'd like to enter.

Step 1: Select the number of entries you'd like.

Step 2: Complete your details, tick that you agree to our Terms & Conditions and pay the entry fee.

Once payment has been made, your name will automatically be entered into the draw and you'll receive a confirmation email.

Free postal entrants will not receive confirmation or be told whether their answer was correct. Please check the published entry list to ensure your entry has been received.

Terms & Conditions: 📄 Read our full Terms & Conditions

🏆 How will I know if I've won?

Winners are contacted by telephone or email within 7 days of the competition closing.

Please ensure your contact details are kept up to date.

If we're unable to contact you within 14 days, we reserve the right to redraw the prize.

⏰ How long are competitions open?

Every competition displays its opening and closing dates on the website.

If dates need to change due to circumstances beyond our control, the website will be updated accordingly.

🇬🇧 Who can enter?

Competitions are open to UK residents aged 18 years or over.

We cannot accept entries from outside the UK due to differing competition laws.

Relatives of our suppliers are not permitted to enter.

🔒 How do you use my personal data?

Your information is used solely to administer competitions, contact winners and award prizes.

We never sell your personal data.

Your information is only shared where necessary to administer competitions or meet legal requirements.

If you win, certain details may be provided to the Advertising Standards Authority if requested.

You may request removal of your personal data at any time. Please note that if this happens before a competition closes, your entry will be withdrawn and entry fees are non-refundable.

💷 Can I get a refund?

Unfortunately, entry fees are non-refundable.

This also applies if an entrant is disqualified for breaching our Terms & Conditions.