Golden Ticket Competitions respects your privacy and is committed to protecting your personal data.

Controller: Golden Ticket Competitions

Data Privacy Manager: Nicola Wood

Email: [email protected]

Address: 7 Oval Crescent, Ellesmere Port, Cheshire, CH65 5EZ

Telephone: 07477603972

This version was last updated on 08th August 2024.

We may collect Identity Data, Contact Data, Financial Data, Transaction Data, Technical Data, Profile Data, Usage Data and Marketing & Communications Data.

We do not collect Special Categories of Personal Data, such as health information, religious beliefs, political opinions or criminal conviction data.

If you fail to provide personal data required for a competition, order or service, we may be unable to provide that service or enter you into the competition.

We collect data through direct interactions, such as when you create an account, enter a competition, subscribe to marketing, contact us or provide feedback.

We may also collect Technical Data automatically through cookies and similar technologies.

We may receive Technical Data from analytics providers such as Google and advertising networks such as Facebook/META.

We only use your personal data where the law allows us to.

This may include performing a contract with you, complying with legal obligations, or where it is necessary for our legitimate business interests.

We may use your data to register your account, process orders, manage payments, administer competitions, contact winners, improve our website, deliver relevant content and send marketing where permitted.

If you win, we may invite you to participate in publicity. This is not compulsory, but we may still need to provide winner details to the Advertising Standards Authority where legally required.

You may receive marketing communications from us if you have requested information, purchased from us, entered a competition or prize draw and have not opted out.

We will obtain your express consent before sharing your personal data with third parties for marketing purposes.

You can opt out of marketing at any time by using the opt-out links in our messages or contacting us directly.

You can also set your browser to refuse cookies, although some website features may not work properly.

We may share your personal data with trusted service providers, professional advisers, regulators, HM Revenue & Customs, the Advertising Standards Authority and other relevant authorities where required.

We require all third parties to respect the security of your data and process it only in accordance with our instructions and the law.

We do not transfer your personal data outside the UK.

We have appropriate security measures in place to prevent your personal data from being accidentally lost, used, accessed, altered or disclosed without authorisation.

Access to your data is limited to those who have a genuine business need to know.

We retain personal data only for as long as reasonably necessary for the purposes we collected it for, including legal, regulatory, tax, accounting or reporting requirements.

You can request further details of our data retention periods by contacting us.

Under data protection law, you may have the right to:

• Request access to your personal data.
• Request correction of inaccurate personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing.
• Request transfer of your personal data.
• Withdraw consent where we rely on consent.

To exercise these rights, please contact us at [email protected].

Legitimate Interest: Our business interest in managing and improving our services, while ensuring your rights are respected.

Performance of Contract: Processing your data where necessary to provide goods, services or competition entries to you.

Legal Obligation: Processing your data where required by law.

External Third Parties: Service providers, professional advisers, HMRC, regulators, the Advertising Standards Authority and other authorities where necessary.